Account FAQ
1. How do I withdraw cash?
- Tap on the "More" icon from bottom panel and select
"Withdrawals"
options
- Enter the amount and select the method by which you wish
to withdraw. The amount you enter should not be bigger than your
withdrawal balance.
What is the minimum amount I can withdraw?
- The minimum amount you can withdraw is Rs. min_withdrawal_amt
What is the maximum number of withdrawal that I can place?
You can place min_withdrawal_perday free withdrawals per day.
What is Transfer back to Deposit Balance?
The Transfer Back to Deposit Balance method allows you to transfer
your winnings from withdrawal balance to deposit balance, without
incurring any TDS deductions This means more winnings stay with
you!
In addition, you will also get extra cash rewards, such as Instant
cash or Bonus. So next time you're ready to make a withdrawal,
consider using Transfer Back to Deposit Balance for added
benefits.
Why am I being charged a withdrawal processing fee for some withdrawals ?
We believe in offering the best of everything, and we don't stop ourselves at enhancing just your gaming experience. The withdrawal processing fee helps us facilitate seamless transactions so that you can enjoy on-demand withdrawals at any time.
What is the maximum number of withdrawals that I can place ?
Daily Attempt: You can place a maximum of total_daily_attempts withdrawals per day. However, You will have Total_daily_free_attempts free attempts per day and Total_daily_paid_attempts paid attempts charged with a processing_fees processing fee (Min Rs.min_fees ). Monthly Attempt: You can place a maximum of Total_monthly_attempts withdrawals per month. However, You will have Total_monthly_free_attempts free attempts per month and Total_monthly_paid_attempts paid attempts charged with a processing_fees processing fee (Min Rs.min_fees ) As per policy, These limits will eventually be increased as you play more cash games. In case you are facing any issues related to withdrawal limits, please reach out to us at Contact Us
Why am I being charged a withdrawal processing fee for some withdrawals ?
We believe in offering the best of everything, and we don't stop ourselves at enhancing just your gaming experience. The withdrawal processing fee helps us facilitate seamless transactions so that you can enjoy on-demand withdrawals at any time.
What is standard withdrawal?
Withdrawal which are processed after time_between_request_process hours from the request time.
Is it possible to cancel a standard withdrawal?
Yes. You can cancel a standard withdrawal before it is sent for processing.
How can I cancel a standard withdrawal?
To cancel your standard withdrawal request, please follow the
following steps: Go to
Side Menu -> Withdrawal -> Withdrawal History -> Cancel You
can also cancel a standard withdrawal from the withdrawal details
page. Once cancelled, the amount will be credited to your
withdrawal balance.
Note: Once a standard withdrawal
has been initiated and sent for processing, it cannot be canceled.
What is the maximum number of withdrawal that I can place?
Daily Attempt: You can place a maximum of Total_daily_attempts withdrawals per day. However, You will have Total_daily_free_attempts free attempts per day, Total_daily_paid_attempts paid attempts charged with a processing_fees processing fee (Min Rs. Min_fees) and Total_standard_attempts_per_day standard withdrawal (processed after "time_between_request_process" hrs). Monthly Attempt: You can place a maximum of Total_monthly_attempts withdrawals per month. However, You will have Total_monthly_free_attempts free attempts per month, Total_monthly_paid_attempts paid attempts charged with a processing_fees processing fee (Min Rs. Min_fees) and Total_standard_attempts_per_month standard withdrawals (processed after "time_between_request_process" hrs). As per policy, These limits will eventually be increased as you play more cash games. In case you are facing any issues related to withdrawal limits, please reach out to us at Contact Us
What is the maximum number of withdrawal that I can place?
Daily Attempt: You can place a maximum of Total_daily_attempts withdrawals per day. However, You will have Total_daily_free_attempts free attempts per day, Total_daily_paid+delayed_attempts paid/standard attempts per day. Paid withdrawals will be charged with a processing_fees processing fee (Min Rs. Min_fees) and standard withdrawals are processed after "time_between_request_process" hrs. Monthly Attempt: You can place a maximum of Total_monthly_attempts withdrawals per month. However, You will have Total_monthly_free_attempts free attempts per month, Total_monthly_paid+delayed_attempts paid/standard attempts per month. Paid withdrawals will be charged with a processing_fees processing fee (Min Rs. Min_fees) and standard withdrawals are processed after "time_between_request_process" hrs. As per policy, These limits will eventually be increased as you play more cash games. In case you are facing any issues related to withdrawal limits, please reach out to us at Contact Us